PRIVACY POLICY
WHO ARE WE
This Privacy Policy governs the manner in which inDEKS room j.d.o.o. referred as Trogir experience collects, uses, maintains and discloses information collected from users of the www.trogirexperience.com website (the “Site”, „Website“, „Service „). This privacy policy applies to the Site and all products and services offered by Trogir experience.
Trogir experience may collect and use users personal information for the following purposes:
To run and operate our Site
To improve customer service
To personalize user experience
We need the following information when you use our website for shopping: Name, address, telephone number and e-mail address.
We only registrate and pass on personal data necessary for delivering the products to you. (If you are passing on information to other companies, you must provide information on this here and specify what and whom you are passing on information. Trogir experience (inDEKS room j.d.o.o.) collects and processes personal information under the existent law on collecting personal data.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
All personal information saved at the Site will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible.
Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We collect and use information when you shop in our webshop, including expediting your order and registering your preferred functions, etc., as well as sending marketing material and other information on our products and activities if you have given us your explicit consent. Finally, Service Provider reserves right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice (bona mores) by the User.
INFORMATION WE COLLECT ABOUT YOU:
The personal data collected is name, telephone number, e-mail address, postal address and information on your purchase. For safety reasons, we do not save credit card or other payment information.
We save your e-mail address to i.a. send you an order confirmation as well as notice you when your order has been shipped. Your name and address will show on a label of your package with your order.
WHO WE SHARE YOUR DATA WITH
We only disclosure your information with partners such as freight companies (GLS, Hrvatska Pošta, Overseas, In time, DHL) as it is necessary to fulfil your order.
Trogir experience processes personal data for marketing purposes under the existent laws, including the requirement to collecting your consent before sending out electronic marketing material.
Customer and order data are protected by encryption during transmission and the subsequent storing. The Website uses Secure Socket Layers (SSL), the industrial standard for transmitting information to process your order.
You have the right to, upon request, be informed which information we have registered of you and take exception to a registration according to the personal data protection act. If the information is wrong, incomplete or irrelevant, you have the right to have the information corrected or deleted.
HOW LONG WE RETAIN YOU DATA
Trogir experience saves personal data and relevant purchase data for eleven years according to the bookkeeping law.
Personal data protection contact person in inDEKS room j.d.o.o. is Ksenija Ninić, who you can contact with all enquiries regarding our privacy policy or if you feel your personal data is not processed according to legislation at: indeksroom@gmail.com or in letter form at our shop’s address: Budislavićeva 14, 21220 Trogir, Croatia.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
BROWSER COOKIES
Our Site may use “cookies” to enhance user experience.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
PRIVACY POLICY CHANGES
Trogir experience has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
ACCEPTANCE OF TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
SECURITY OF ONLINE PAYMENTS
While conducting payments on our web shop you are using Stripe (https://stripe.com/en) an advanced system for secure acceptance of credit cards on the Internet.
CONTACT US!
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us by email at indeksroom@gmail.com, so if you have any questions regarding personal data collection and protection, do not hesitate to contact us.